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  1. Provide an 'OpticsRE Server Status' web page accessible via the web.

    Had there been a web page available indicating the status of Outback's OpticsRE Server(s) it would have saved a bunch of preliminary diagnostics on my local system's connectivity to get focused on the MATE3s' to HUB as the likely source of 'Gateway Offline' errors.

    1 vote
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  2. Offline data log

    Allow MATE to collect offline data and upload it when the internet becomes available again. Maybe allow the mate to read the SD card to fill out the gap between the last available online.

    1 vote
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  3. bug needs fixing - data gap followed by a pile up

    Address the bug when system stops tracking and flatlines for a few hours, then comes back and piles up the data

    1 vote
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  4. Variety in Data Display Charts

    It will be very useful to be able to download the Solar production data either in excel or .csv format for better analysis. Please make this happen.

    5 votes
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  5. API and Data Export

    Ability to Export data to a Excel of .cvs format.
    Have an API to allow us to display and brand the data our own way.

    27 votes
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  6. Ability to sort Events by hitting top of columns

    Ability to sort event history by hitting top of columns

    1 vote
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    While we haven’t added event sorting (events typically make most sense when they’re viewed chronologically adjacent to other events), we have added search and event-type filtering to the Event History page to better narrow down the events to be viewed.

  7. Automate changing date of chart to the current day if left running overnight

    My system has an android tablet associated which displays the Optics dashboard of my system 24/7. The daily chart auto-updates throughout the day, but at midnight it just stops. It can't advance to the next day by itself. Each morning I have to manually click the date control to advance to the next day. It would be great to be able to wake up in the morning and have the graph showing the current day, not the previous day.
    Shalom
    Bill

    1 vote
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  8. Change Dashboard Default

    Ability to create default view of the dashboard. For example, I am totally off-grid and would like the dashboard to default to showing solar, from grid, and to load; not to grid or from grid.

    8 votes
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  9. Stabilize the firmware

    Get the system stable BEFORE you make it any worse by adding more features!

    4 votes
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  10. usefull graph

    when you go to a daily ,monthly screen make it so you can see the totals with and without grid power to get a quick look at what you system is actually is putting out

    1 vote
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  11. favorites

    Have a favorites, for those of us who look at a number of systems, it would be handy to see those quickly

    1 vote
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  12. OpticsRE Alert when System Loses Utility Power

    OpticsRE needs the ability to detect when utility power has been lost and then send an alert via email and/or SMS. This allows net metering users (or UPS mode users) to know when the system is running off battery and take appropriate measures to maximize battery life.

    4 votes
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    We have implemented the following status alerts:

    Grid Connected – Load Grid Transfer

    Grid Connected – Load Grid Transfer/Low Battery Voltage

    Grid Dropped – Load Grid Transfer

    Grid Dropped – Load Grid Transfer/High Battery Voltage

    Grid Outage

  13. opticsre screen

    show all charge controllers on the display and the production of each as KW , Amps and mode charger is in

    2 votes
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  14. time zones

    Vanuatu time zone needed

    1 vote
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  15. logs of data values

    It would be good to have the ability to view logs of the key stats such as load, PV and so forth rather than just graphs. Down to intervals of 1min with the ability to view and download.

    1 vote
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  16. Remember my settings on the graph.

    I think a Cookie to remember settings on the graph would be helpful, for example I may always want to see Three Days Ending, or always want To Grid = Off and To Battery = On

    4 votes
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  17. Restart mate3

    Restart the mate 3 remotely from OpticRe

    16 votes
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    The controller can be restarted remotely by selecting the Device Map, the Mate3 controller and then scrolling to the bottom of the Status tab and clicking “Reset Gateway”.

    For cases where an auto-restart is desired, the “Auto-Reboot Interval” can be set from the Connectivity page.

  18. RECOMMENDATION: When setting the "24-hour reset" feature for OpticsRE

    RECOMMENDATION: When setting the "24-hour reset" feature for OpticsRE, you can choose to "enable" it or "disable" it, but OpticsRE apparently starts the 24-hour clock immediately when that change is made. I, for example, want to have my system reset at Midnight... the only way I can do that is to stay up and enable the function at Midnight. Why not include a box where I can type in the reset time that is independent of when I actually enable the feature?? Easy fix for greater convenience and functionality.

    2 votes
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    The controller reset feature was implemented some time back to compensate for issues which the Mate3 controller had with reconnecting to Optics after an outage. The latest Mate3 and Mate3S firmware versions are much improved in this regard. Our goal is to make the reset functionality unnecessary. If you haven’t, please consider upgrading to a newer firmware level as found here: http://outbackpower.com/resources/technical-support/firmware-updates

  19. 0 votes
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  20. 1 vote
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