General

  1. Data Display Resolution

    I notice that any power data less that 100w will not display. Can you make a provision in settings for the user to choose to display either in W or KW?

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Off grid mode

    local control without the need for the web, an a widget

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Home Dashboard does not show Solar Input from Other Charger

    Include Power Input / Watts generated from a different charge controller... on the main screen where Power Flow from the Solar Panels "would" display.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. System Off During Sunlight Hours Alert

    We have been having some serious issues with ground faults and it would seem sensible for the monitoring system to be able to be programmed to send an alert if the system isn't working during the day. (If it's daylight hours 10 - 2 and inverter isn't on then probably something is wrong). A standard alert that system isn't functioning seems like should be most important aspect of monitoring.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. battery dashboard information

    I miss some information about the battery, days without meet charge parameters, meet charge parameters status, temperature, days without equalization ...

    many thanks1

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. internet heartbeat monitor

    We changed batteries and powered down for a while today. I received alerts about the shutdown and boot up AFTER the unit came back online, which makes me believe the MATE3 is generating the alert. There needs to be a heartbeat monitor in the website that alerts when the site goes missing. SMA does this, I get alerts all the time. Most of them are internet outages, but at least I know there is a problem.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Alow synchronistion of chart with utility billing period

    Add more time frames for the charting.
    eg. Last 7 days, Last 30 days

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Display bar chart data between hour markers as per integration period

    Move bar chart data from centred around hour marker to between hour markers as the accumulation time actually is.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Charing Amps Graph

    Graph showing overall battery charge current from Flexnet DC.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Remote Generator starting

    Remote generator starting complete with security start codes.

    Should help minimize foul play and operator errors.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. More "Quick Look" Meters

    Provide more "quick look" donut graphs so its more like a real "dashboard". Suggest including (1) solar production (which exists now), (2) battery SOC, (3) grid kW use, (4) load kW demand If you need room, remove the "Total Energy" (gallons of gas saved) area, and make that a pop-up item if anyone really cares.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ways to make OPTICS RE dashboard more useful to household user

    Some feedback as to how to make the interface more useful for the household user (as opposed to the installer).

    1. Make charging detail available: what is current state of charging - bulk/absorb/float

    2. Show elapsed time period for absorb/float modes

    3. Access to same plots as available on Mate3 showing PV KWh, battery Voltage, loads KWh, SOC etc.

    Since the current granularity is only 15 minutes, and these items only make sense with smaller granularity, It would perhaps make sense to set up these functions where the User can ping the Mate to get that info as needed rather than having it…

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Timer control of inverter

    Timed control of the Inverter. Add ability to set the inverter on or off based on time scheduled from the mate

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Line-graph view option instead of only bar-graphs

    Provide an alternate charting option (hopefully with better precision than one hour increments) that allows a line-graph view instead of a bar-graph view for all charts.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Alerts

    Make the system capable of messaging us when there is an alarm condition, such as a charge controller goes off line, battery voltage too low, and so forth. Thanks

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Generator Runtime should work even without auto-start generator.

    Make generator runtime actually work even if you do not have an auto start generator.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Making graph axis values readable

    The labels on the graph axes are too small to read... how about instead, replacing the rather useless "gallons of gas saved, etc." area of the Dashboard with the x and y axis values in a larger readable font size as the graph below is 'moused-over' by the user. This would also help greatly when viewed on the iPhone.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. to stop random power cuts on output of inverter

    remote powered up and down. wha does it mean

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Power flow  ·  Flag idea as inappropriate…  ·  Admin →
  19. parameters

    The programing of the system is too complicated. Basically whos in control? The clharger, the battery charger, Mate3.

    All these components have individual to be individually set.

    Should be more user frendly. If its Mate that will be controlling the system then the specs should be entered only in Mate.

    Would like to know if you can remotely enter my system and verify the parameters.

    I lije the system but this situation is very annoying.

    Please help

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Battery  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base